Shipping Policy

Free Worldwide Shipping

We offer free shipping on every order, to nearly every destination we serve. No minimum purchase is required, and you will never pay extra for standard delivery at checkout.

What "Free" Means

• No order minimum threshold
• No hidden handling surcharges
• No delivery fee added at the final step

Order Processing

Once payment is confirmed, we prepare your order for dispatch.

Processing Window

• Standard Handling: 1 to 3 business days
• Dispatch Notice: You receive a confirmation email with tracking details as soon as your parcel leaves the warehouse

Peak Periods

During major promotional events, processing may shift slightly. We communicate any delay clearly and prioritize getting your beauty favorites to you as fast as possible.

Estimated Delivery Times

After your order ships, delivery typically takes:

• Most Regions: 6 to 12 business days
• Remote Areas: May extend due to local carrier routes

Factors That Affect Timing

• Local customs procedures
• Regional carrier capacity
• Weather or holiday volume

Customs & Duties

We cover all customs duties and import taxes on qualifying orders. The price shown at checkout is the final price you pay — no surprise fees at your door.

What You Will Not Pay

• Import duty
• VAT or local sales-equivalent tax on delivery
• Brokerage fees

Order Tracking

Every shipment includes a tracking number sent to your email.

How to Track

1. Open your dispatch confirmation email
2. Locate the tracking link
3. Follow your parcel from our warehouse to your doorstep

Shipping Restrictions

We serve most countries worldwide. If your location is not selectable at checkout, reach out and we will advise on the nearest available option.

Address Accuracy

• Double-check your shipping address before placing the order
• Notify us immediately if you spot an error prior to dispatch

Damaged or Lost Packages

If a parcel arrives damaged or goes missing within the estimated window, we resolve it quickly.

What to Do

• Contact us through the Contact page with your order number
• Include photos of any damage, if visible
• We will arrange a replacement or refund without added cost to you